Resources for
current residents.

Rent is due on the first of each month. If your lease specifies a different date, that date applies instead. We provide a five-day grace period before late fees accrue, but we ask that you pay by the first whenever possible.

Mail checks to 58 Dakota Street, Pontiac, MI 48341. Include your property address and lease account number on the check. Allow three business days for mail delivery. We email payment confirmation within one business day of receipt.

For true emergencies — burst pipes, gas smell, no heat in winter, active water leak, lockout — call (248) 555-0158 immediately. For non-emergency issues that can wait until business hours, use the maintenance form on this page and mark the urgency accordingly. We respond to routine requests within three business days.

Pet policy is set per property. Your lease states what we allow at your address — some units allow dogs and cats, some allow cats only, others are case-by-case. If your lease says case by case and you want to ask, email us or call (248) 555-0158 during business hours.

We send lease renewal notices ninety days before expiration. If you haven't received one, call us. Renewals are generally processed within ten business days. If there's a rent increase, we provide written notice at least thirty days in advance of the renewal date.

Smoking is not permitted inside any of our units. This protects the property and the next tenant's experience. Smoking is permitted outside on patios, stoops, or yards, provided it doesn't drift into neighboring units. Violations of this policy may result in lease termination.

During business hours (9 AM – 5 PM weekdays), call (248) 555-0158 and we will help you gain entry. After hours, we have an emergency lockout service — call the same number and follow the prompt. There is a $50 lockout fee unless you're a long-term resident in good standing, in which case we waive the first one per year.

Your signed lease, any addenda, and renewal letters will be provided online through our resident portal (launching summer 2026). In the meantime, email (248) 555-0158 and request a copy — we'll send it within one business day.